You need to provide higher quality, better coordinated, patient-centered care, while controlling costs. Success will require a workforce with cutting edge clinical and technical skills, but also high levels of compassion, empathy, patient focus, communication and collaboration. Learn how our solutions reduce staff turnover, increase patient satisfaction, reduce legal risk, and improve operations quality.
Check out the real outcomes we achieved for our clients in 2013. Some of the results include improved overall job performance, decreased turnover, and decreased counter-productive work behaviors.
Don't Underestimate the Impact of Your Front Line Staff -
The UPMC Service Worker Project
May 21, 2014 1:00-2:15 p.m. ET